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RoboCaveman
PostPosted: Fri Sep 08, 2017 5:39 pm 
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Noxius
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I recently got around to assembling and paint Hroka And Caho-Ta when I realized I mis-placed Hroka's mounted model's ponytail. Is there any way to order just that piece? Could I get it put in the box along with a separate order?

I emailed info@redrepublicgames.com 10 days ago and never got a response, so I messaged the Arena Rex facebook page a few days ago and still nothing. (Maybe there's a better place for questions like that?)

Just thought I'd ask here in-case anyone has a solution!


Last edited by RoboCaveman on Mon Sep 11, 2017 11:00 am, edited 1 time in total.

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Stone
PostPosted: Fri Sep 08, 2017 10:03 pm 
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Noxius
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The Arena Rex folks are currently out, so that may be one of the reasons they are not responding. They are usually pretty quick to respond to emails.

I'm not sure about ordering extra pieces. Many of the pieces are attached on one sprue, so it may not be feasible.
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DanV.
PostPosted: Sat Sep 09, 2017 7:18 am 
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Yeah I think they get back this Monday-
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Wishing
PostPosted: Sat Sep 09, 2017 9:40 am 
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Viridis
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Where are they? On holiday? :)

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RoboCaveman
PostPosted: Mon Sep 11, 2017 10:35 am 
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Whoops! I didn't know they were out at the moment! Also as far as your answer that's what a suspected but I just thought I'd ask just in case. I'll probably have to attempt to sculpt my own ponytail.
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RoboCaveman
PostPosted: Wed Sep 13, 2017 2:39 pm 
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Noxius
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Just in case anyone else looks for this answer, Chelsea replied to my message and offered to include the part in a separate order!
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Wishing
PostPosted: Thu Sep 14, 2017 1:10 am 
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Viridis
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Sweet! I figured that they have to have some sort of solution in case someone contacts them about missing or damaged parts.

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brendo
PostPosted: Thu Sep 14, 2017 1:37 pm 
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Wishing wrote:
Where are they? On holiday? :)

For the record I think they are doing disaster relief.
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